AGB

Terms Of Service

Fable and Femme (United Kingdom)

Overview

Welcome to Fable and Femme. The terms “we”, “us” and “our” refer to Fable and Femme. We operate this website and online store, including all information, content, features, tools, products and services (the Services). Our store is powered by Shopify which helps us provide the Services to you.

These Terms of Service, together with any policies referenced here, set out your rights and responsibilities when using the Services. They must be read alongside our Privacy Policy.

By accessing, browsing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 - Access And Account

By using the Services you confirm that you are at least 18 years old or otherwise legally capable of entering into contracts under UK law.

To make a purchase you may be asked to provide personal information including your contact, billing and shipping details. You confirm that all information you provide is accurate and complete.

You are responsible for keeping your account secure. You must not share your account details with anyone else.

Section 2 - Our Products

We aim to display our products accurately but please be aware that colours and appearance can vary depending on your device settings.

We do not guarantee that products will match images exactly. All product descriptions may change without notice and products may be withdrawn at any time.

Section 3 - Orders

When you place an order you are making an offer to purchase. We will confirm acceptance by email. Until we confirm acceptance, there is no binding contract.

Your statutory rights under UK consumer law always apply. These Terms do not affect your legal rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

Orders may be refused or cancelled if, for example, stock becomes unavailable or payment cannot be processed. We will notify you if this happens.

Any returns or exchanges must be made in accordance with our Refund Policy.

All purchases must be for personal use only and not for resale.

Section 4 - Prices And Billing

Prices may change at any time before your order is accepted. Prices displayed include VAT where applicable but exclude delivery charges unless stated otherwise.

You agree to provide accurate billing and contact information. You confirm that the payment method used belongs to you and that you are authorised to use it.

Section 5 - Shipping And Delivery

Delivery times are estimates only. We cannot be held responsible for delays caused by Royal Mail or any courier.

Risk of loss passes to you once the order is delivered. Ownership passes only when full payment has been received.

If goods arrive damaged or faulty, please contact us promptly so we can resolve the issue in accordance with your consumer rights.

Section 6 - Intellectual Property

All trademarks, text, images, graphics and content on the Services are owned by Fable and Femme or our licensors. You may use the Services only for personal, non commercial purposes.

You must not reproduce, distribute or use any content without our written permission.

Section 7 - Optional Tools

We may provide access to third party tools or features. These are provided without warranties and you use them entirely at your own risk. You must review and agree to any third party terms.

Section 8 - Third Party Links

The Services may include links to third party websites. We are not responsible for their content and will not be liable for any loss or damage arising from your use of them. You should review their terms and policies before interacting with them.

Section 9 - Relationship With Shopify

Fable and Femme is powered by Shopify. However, all purchases are made directly between you and Fable and Femme. Shopify is not responsible for any part of the transaction.

Section 10 - Privacy Policy

Your personal information is processed in accordance with our Privacy Policy and Shopify’s Privacy Policy. Data may be transferred and processed outside the UK when necessary to provide the Services.

Section 11 - Feedback

Any feedback, reviews or suggestions you submit may be used by us for any purpose. You confirm that your feedback is your own and does not infringe the rights of others.

Section 12 - Errors, Inaccuracies And Omissions

Occasionally there may be errors relating to product details or pricing. We may update information or cancel orders where necessary in line with UK consumer law.

Section 13 - Prohibited Uses

You may use the Services only for lawful purposes. You must not misuse the site, introduce malware, attempt unauthorised access, infringe intellectual property rights or engage in any harmful or abusive behaviour.

Section 14 - Termination

We may suspend or terminate your access to the Services if you breach these Terms. You remain liable for any charges up to the date of termination.

Section 15 – Disclaimer of Warranties

We aim to provide accurate information but we do not guarantee that the Services will always be error free or uninterrupted. Nothing in these Terms limits your statutory rights, including rights relating to goods that are faulty or not as described.

Section 16 – Limitation of Liability

We are not liable for losses that are not foreseeable or for business losses, since the Services are for personal consumer use only.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

Section 17 – Indemnification

You agree to indemnify Fable and Femme from claims arising from your misuse of the Services or breach of these Terms.

Section 18 – Severability

If any part of these Terms is deemed unlawful or unenforceable, the remaining sections remain in full force.

Section 19 – Waiver and Entire Agreement

A failure to enforce a right does not constitute a waiver of that right. These Terms, together with referenced policies, form the entire agreement between you and us.

Section 20 – Assignment

You may not assign your rights under these Terms without our consent. We may transfer our rights and obligations at any time.

Section 21 – Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms of Service

We may update these Terms occasionally. Material changes will be notified in line with UK law. Continued use of the Services after changes indicates acceptance.

Section 24 - Contact Information

If you have questions about these Terms, please contact us:

Fable and Femme
hello@fableandfemme.com
Fable and Femme Ltd
17 St Johns Road
Ipswich
IP4 5DF
Company Registration Number: 16868495
VAT Number: GB507504902